Training Package Includes :

• Lunch
• Certified Trainer
• 3 Days Training
• Certification
• For 2 Person
• Include Hotel

SILABUS TRAINING NOC ENGINEER

Module 1 Fundamental Advanced Networking (Review & Deep Dive)

1. OSI Model troubleshooting approach
2. TCP/IP Advanced:

• Latency, Jitter, Packet Loss
• Network performance metrics (SLA, SLO, KPI)

3. Praktik :

• Packet analysis dengan Wireshark
• Simulasi latency & packet loss

Module 2 – Switching Engineering (Layer 2 Advanced)

1. VLAN design & segmentation
2. Trunking (802.1Q)
3. STP (RSTP, MSTP) – loop prevention
4. EtherChannel / LACP
5. MAC address table analysis
6. Pratik :

• Troubleshoot broadcast storm
• STP misconfiguration case

Module 3 – Routing Engineering (Layer 3 Advanced)

1. Static vs Dynamic Routing
2. OSPF (area, cost, LSA)
3. BGP (basic–intermediate):

• eBGP vs iBGP
• Route selection
• Prefix filtering
• Route redistribution

4. Praktik:

• OSPF adjacency issue
• BGP route missing scenario

Module 4 – Network Monitoring & Observability

1. Monitoring tools:

• Zabbix / LibreNMS / PRTG

2. SNMP v2 vs v3
3. NetFlow / sFlow
4. Threshold, alert tuning & noise reduction
5. Root Cause Analysis (RCA)
6. Praktik:

• Setup alert CPU, link down
• Analisa spike traffic

Module 5 – Incident, Problem & Change Management

1. Incident lifecycle (ITIL-based)
2. Escalation & severity handling
3. Problem management & RCA
4. Change Management (RFC)
5. Post Incident Review (PIR)
6. Praktik:

• Simulasi incident major outage
• Membuat RCA & PIR report

Module 6 – Network Security untuk NOC Engineer

1. Network attack overview:

• DDoS, ARP spoofing, MAC flooding

2. Firewall fundamentals
3. ACL & security policy
4. VPN (IPSec, SSL)
5. Integrasi dengan SOC
6. Pratik :

• Deteksi serangan via traffic monitoring
• Analisa firewall log

Module 7 – Data Center & Enterprise Network

1. Topologi DC (Core–Distribution–Access)
2. Redundancy & High Availability
3. Load Balancer overview
4. WAN & Metro Ethernet
5. MPLS & VPN enterprise
6. Pratik:

• Analisa failover link
• Simulasi link redundancy

Module 8 – Automation & Tools untuk NOC Engineer

1. Scripting dasar (Python / Bash)
2. Network automation overview:

• Ansible
• API networking

3. Log analysis automation
4. Backup & restore config otomatis
5. Praktik:

• Script cek status device
• Automated config backup

Module 9 – Documentation & Reporting

1. Network diagram best practice
2. Incident & change documentation
3. SLA report
4. Capacity planning report
5. Praktik:

• Membuat network diagram
• Menyusun SLA bulanan

Module 10 – Final Assessment & Project

1. Studi kasus real-world NOC Engineer
2. End-to-end troubleshooting
3. Presentasi solusi & RCA

🎓 Output:

1. Laporan teknis
2. Rekomendasi improvement network

Sertifikat Kompetensi

Certified NOC Engineer

 Nilai berdasarkan:

Praktik

  Studi kasus

  Final project

🔗 Tools yang Digunakan

1. Cisco / MikroTik / Juniper (opsional)
2. GNS3 / EVE-NG
3. Wireshark
4. Zabbix / LibreNMS
5. Linux tools (ping, traceroute, tcpdump)